Complaint channels

                                                                                                                                      KENYA FISHERIES SERVICE

                                                                                                                                             MISSION

To Facilitate Sustainable Management and Development of Fisheries and Aquaculture Resources for    Accelerated Socio-economic Growth in Kenya

                                                                                                                            COMPLAINT CHANNELS

                                                                                                                           We are here to serve you

In our quest to provide you with excellent services, unknowingly we might err, in which case your feedback will inform our Improvement.
You may submit to us complaints through any of the following channels#
  1. Face to face : personal visit to our offices
  2. Complaint Desk officers
KEFS OFFICES
COMPLAINT DESK OFFICER
EMAIL

 

HQ-NHIF PLAZA

Mr. Paul Alex Lukhwenda

kefs@kilimo.go.ke

+254728051304

Coastal region- MOMBASA

Mr. Collins Kambu Ndoro

pdfcoast@gmail.com

+254412221318

Nyanza and Western – KISUMU

Mr. Stanley Tonui

fisheriesdeptksm@gmail.com

+254724266857

SAGANA

Mr. John Kamau

nardtc@gmail.com

+254725282825

KIGANJO

Mr. Eric Opallo

Eopallo@yahoo.com

+254725133370

TURKANA

Mr. Willis Onyango

Kefsturkana@gmail.com

+254721759053

  1. Official dedicated E-mail: kefs@kilimo.go.ke
  2. Complaint registers: availed at KEFS HQ, Regional offices (Mombasa, Kisumu, Sagana, NATDITC, Kiganjo National Trout Hatchery, and Lake Turkana).
  3. Complaint boxes: Installed at KeFS HQ, Regional offices (Mombasa, Kisumu, Sagana, NATDITC, Kiganjo National Trout Hatchery and Lake Turkana).
  4. Website: www.kenyafisheriesservice.go.ke.